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What steps or actions would an organization take to determine whether the supply management operation has the appropriate internal competencies to achieve competitive advantage?

Supply chain management is an important component for any organization. When properly managed, supply chain management can help reduce the company’s operational costs and efficiency in service delivery through proper inventory management. It is also important for organizations to evaluate how the supply chain management helps in achieving strategic advantage in the industry.

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There are notable steps that an organization has to adopt to assess the appropriateness of internal competencies. The first step is to continually evaluate the organization’s capacity plan. Capacity planning entails evaluating the required resources such as transportation network, suppliers, the sales inventory and the operational plan. Evaluating the effectiveness of these aspects is then followed by demand management which involves predicting demand and sales volume assessment (Wisner et al., 2019). This process ensures that there is proper inventory management such that there is no excess production or underproduction of the target products. The third step is evaluating the order processing system structure which involves underscoring the level of engagement of customers with the organization including availability of setting up a product return policy.

Contributions to the supply chain field can play an important role in adding to profitability, improving customer service, effectiveness and other competencies within the organization. Firstly, contributing to supply chain field ensures efficient and effective management of a complex network of people and proper management of the company’s resources (Hugos, 2018). Consequently, the costs of operation reduces and the organization can eventually improve on its profitability. There is also an improved customer service due to the direct engagement that the organization has with its customers. A proper inventory management translates effective stock management which builds the confidence/loyalty level that customers have with the organization. For example, customers are likely to visit an organization when they have confidence that whatever they want is in stock. Similarly, a good product return policy helps to attract more customers who understand that the organization will ensure the products meets their needs.

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